Mash – Knowledge Agents for Technical B2B Revenue Teams. AI & Automation.

Is this the role for you?

Do you have a voracious appetite for learning and driving real results across sales, partnerships, marketing – working closely with the founding team?
Are you looking for a role that provides outsized autonomy and responsibility – and be absolutely critical to success?
Do you want to work in an environment with A+ people only?
Are you comfortable working with top leaders at the most successful Series A/B/C technology companies?
Do you have the confidence that you'll succeed in the role, given the incredibly high-expectations?

The Problem

We’re lazy. We hate doing the same thing over and over again. We hate doing work that can and should be automated. We’ve suffered through it. We don’t even want to search for an answer – we want to be proactively told the solution.

The fastest-growing technical companies have a critical group of people that are dealing with this problem – the sales engineers, solution architects, customer success engineers and everyone they serve on revenue teams.

They’re inundated by questions from colleagues & customers. They are stuck filling out similar security questionnaires & RFPs. They spend hours writing “handoff” docs and completing prep for meetings. They’re still waiting for an answer that they asked a colleague yesterday.

This wasted time is expensive and makes providing great experiences to customers and prospects unnecessarily challenging.

This is what we’re solving. At Mash, we’re building the tools to help revenue teams at technical B2B companies scale the tier-one service they provide to customers and prospects. From an encyclopedic knowledge engine that pulls in information from all the scattered, siloed and messy sources, to the automation agents that proactively help before they know they need it. Help us help them… be lazy!

About Mash

We’re a dynamic team with experience at startups, and big tech including Google, Amazon, D2L, Ross Intelligence & Lazer. We don't use any seniority titles, and plan not to for as long as feasibly possible (learn more why).

Mash has ample runway having raised a US$6M seed round from top VCs and angels. The round was co-led by Whitecap Venture Partners and Castle Island Ventures, with participation from Maple VC, Strategic Cyber Ventures, Aquanow, Spacecadet Ventures, and angel investors including Amjad Masad, Balaji Srinivasan, Austin Hill, and John Pfeffer.

Cultural Fit

We treat your time as the scarce asset that it is. We respect people being heads down and having the time to get into a flow. Distractions and context switching are things we work to minimize. We have meetings for specific purposes, and leverage async channels as is often appropriate.

Mash has an open and direct culture. We believe that not making a decision is a decision – and a terrible one at that. We have strong conviction and a bias for action. We can agree to disagree and move forward after reviewing the details. As we learn, we will re-evaluate, iterate and push forward.

We’re looking for an individual who –

Responds well to open-ended problems, thrives on autonomy, and is a self-starter and problem solver.
Excels in team environments and is focused on team goals.
Has great communication skills.
Has a passion for lifelong learning.

Role & responsibilities

We are looking for someone help drive the development and execution of our sales and partnerships efforts – focused on large organizations and technology platforms. You will be working directly with Jared, Mash's CEO to help accelerate the business, including influencing the product roadmap.

You will have significant responsibility across the GTM stack. Some of which will include the following (and prioritizing which of the important is critical).

Identifying prospects, building a sales pipeline, and managing deals through negotiation
Ensure the successful on-boarding, integration and satisfaction of our partners
Become an expert in AI, Knowledge Agents, Technical Revenue teams
Understand the needs of Technical Revenue teams and our capabilities to over-deliver on our promises to them
Creatively think about our target customers and how to best build relationships with executives across a variety of verticals
Create compelling content and thought leadership material
Strategically allocate your time and budget on high impact efforts (including prioritizing amongst this list)
Synthesize learnings from working with customers to advise our product roadmap, marketing & brand, and other related efforts

Experience & expectations

Experience in a demanding, high-paced environment with multi-disciplinary responsibilities
Demonstrated success selling net-new products at a startup or high growth technology company – including experimenting with various go-to-market strategies, and winning deals
Respond well to open-ended problems and thrive on autonomy
Enjoy working in a team environment – focused on team goals
Your a self starter and problem solver
Great communication skills
Start-up experience with a proven track-record at a scale-up in a similar role

How to apply

Please reach out to us at careers@mash.com – and include a bit about yourself, your resume, and three bullet points about why you are specifically interested in the position.

GTM & Partnerships